PRIVACY POLICY
Effective date: June 10, 2025
This Privacy Policy for Stellation Care, Inc ("we,"
"us," or "our"), describes how and
why we might access, collect, store, use, and/or share
("process") your personal information when you use
our services ("Services"), including when you:
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Visit our website at stellationcare.com
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Engage with us in other related ways, including booking a demo
Questions or concerns?
Reading this Privacy Policy will help you understand your privacy
rights and choices. We are responsible for making decisions about how
your personal information is processed. If you do not agree with our
policies and practices, please do not use our Services. If you still
have any questions or concerns, please contact us at
privacy@stellationcare.com .
Summary of Key Points
This summary provides key points from our Privacy Policy, but you can
find out more details about any of these topics by using our
table of contents
below to find the section you are looking for.
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What personal information do we process?
When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with us and the
Services, the choices you make, and the products and features you
use.
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Do we process any sensitive personal information?
Some of the information may be considered "special" or "sensitive"
in certain jurisdictions, for example your racial or ethnic origins,
sexual orientation, and religious beliefs. We do not process
sensitive personal information.
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Do we collect any information from third parties?
We do not collect any information from third parties.
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How do we process your information?
We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for
other purposes with your consent. We process your information only
when we have a valid legal reason to do so.
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In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific
third parties.
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How do we keep your information safe?
We have adequate organizational and technical processes and
procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise
or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information.
-
What are your rights?
Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal
information.
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How do you exercise your rights?
The easiest way to exercise your rights is by emailing
privacy@stellationcare.com. We will consider and act upon any request in accordance with
applicable data protection laws.
Table of Contents
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WHAT INFORMATION DO WE COLLECT?
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HOW DO WE PROCESS YOUR INFORMATION?
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WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
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DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
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HOW LONG DO WE KEEP YOUR INFORMATION?
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HOW DO WE KEEP YOUR INFORMATION SAFE?
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DO WE COLLECT INFORMATION FROM MINORS?
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WHAT ARE YOUR PRIVACY RIGHTS?
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CONTROLS FOR DO-NOT-TRACK FEATURES
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DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
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DO WE MAKE UPDATES TO THIS POLICY?
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HOW CAN YOU CONTACT US ABOUT THIS POLICY?
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HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us
when you express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Information automatically collected
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include
device and usage information, such as your IP address, browser and
device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how
and when you use our Services, and other technical information. This
information is primarily needed to maintain the security and operation
of our Services, and for our internal analytics and reporting
purposes.
The information we collect includes:
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Log and Usage Data.
Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you
access or use our Services and which we record in log files.
Depending on how you interact with us, this log data may include
your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the
date/time stamps associated with your usage, pages and files viewed,
searches, and other actions you take such as which features you
use), device event information (such as system activity, error
reports (sometimes called "crash dumps" ), and hardware settings).
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Device Data.
We collect device data such as information about your computer,
phone, tablet, or other device you use to access the Services.
Depending on the device used, this device data may include
information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware
model, Internet service provider and/or mobile carrier, operating
system, and system configuration information.
2. How Do We Process Your Information?
We may process your information when we believe it is necessary to
identify usage trends, determine the effectiveness of our
promotional campaigns, and to evaluate and improve our Services,
products, marketing, and your experience.
3. When And With Whom Do We Share Your Personal Information?
We may need to share your personal information in the following
situations:
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Business Transfers.
We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets,
financing, or acquisition of all or a portion of our business to
another company.
4. Do We Use Cookies And Other Tracking Technologies?
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with our
Services. Some online tracking technologies help us maintain the
security of our Services, prevent crashes, fix bugs, save your
preferences, and assist with basic site functions.
5. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is
necessary for the purposes set out in this Privacy Policy, unless a
longer retention period is required or permitted by law (such as
tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from
any further processing until deletion is possible.
6. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security of
any personal information we process. However, despite our safeguards
and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access,
steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should
only access the Services within a secure environment.
7. Do We Collect Information From Minors?
We do not knowingly collect, solicit data from, or market to
children under 18 years of age , nor do we knowingly sell such
personal information. By using the Services, you represent that you
are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Services. If
we learn that personal information from users less than 18 years of
age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from children
under age 18, please contact us at
privacy@stellationcare.com.
8. What Are Your Privacy Rights?
Withdrawing your consent:
If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending
on the applicable law, you have the right to withdraw your consent
at any time. You can withdraw your consent at any time by contacting
us by emailing
privacy@stellationcare.com. However, please note that this will not affect the lawfulness of
the processing before its withdrawal nor, when applicable law
allows, will it affect the processing of your personal information
conducted in reliance on lawful processing grounds other than
consent.
Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you
prefer, you can usually choose to set your browser to remove cookies
and to reject cookies. If you choose to remove cookies or reject
cookies, this could affect certain features or services of our
Services.
9. Controls For Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you
can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At
this stage, no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If
a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version
of this Privacy Policy.
California law requires us to let you know how we respond to web
browser DNT signals. Because there currently is not an industry or
legal standard for recognizing or honoring DNT signals, we do not
respond to them at this time.
10. Do United States Residents Have Specific Privacy Rights?
Your Rights
You have rights under certain US state data protection laws.
However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law. These rights include:
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Right to know
whether or not we are processing your personal information
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Right to access
your personal data
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Right to correct
inaccuracies in your personal data
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Right to request
the deletion of your personal data
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Right to obtain a copy
of the personal data you previously shared with us
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Right to non-discrimination
for exercising your rights
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Right to opt out
of the processing of your personal data if it is used for targeted
advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of
decisions that produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the
following rights:
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Right to access the categories of personal data being processed
(as permitted by applicable law, including the privacy law in
Minnesota)
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Right to obtain a list of the categories of third parties to which
we have disclosed personal data (as permitted by applicable law,
including the privacy law in California, Delaware, and Maryland)
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Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
the privacy law in Minnesota and Oregon)
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Right to obtain a list of third parties to which we have sold
personal data (as permitted by applicable law, including the
privacy law in Connecticut)
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Right to review, understand, question, and depending on where you
live, correct how personal data has been profiled (as permitted by
applicable law, including the privacy law in Connecticut and
Minnesota)
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Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including the privacy law in
California)
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Right to opt out of the collection of sensitive data and personal
data collected through the operation of a voice or facial
recognition feature (as permitted by applicable law, including the
privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by emailing us at
privacy@stellationcare.com, or by referring to the contact details at the bottom of this
document.
Under certain US state data protection laws, you can designate an
authorized agent to make a request on your behalf. We may deny a
request from an authorized agent that does not submit proof that
they have been validly authorized to act on your behalf in
accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. We will only use personal information provided in
your request to verify your identity or authority to make the
request. However, if we cannot verify your identity from the
information already maintained by us, we may request that you
provide additional information for the purposes of verifying your
identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need
to collect additional information to verify your identity before
processing your request and the agent will need to provide a written
and signed permission from you to submit such request on your
behalf.
Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by emailing
us at privacy@stellationcare.com. We will inform you in writing of any action taken or not taken
in response to the appeal, including a written explanation of the
reasons for the decisions. If your appeal is denied, you may
submit a complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine
The Light" law, permits our users who are California residents to
request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a
request, please submit your request in writing to us by using the
contact details provided in the section below.
